Accessibility Statement

Company Name: Apex Property Services
Website: www.apexpropertyservices.uk

At Apex Property Services, we are committed to ensuring our website and services are accessible to everyone, including people with disabilities or additional access needs.

We aim to make our website and customer experience as inclusive, user-friendly, and transparent as possible, in accordance with recognized accessibility standards.

Website Accessibility

We are working toward compliance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, which are internationally recognized standards for web accessibility.

Our website includes:

• A clean, consistent layout

• Alt text for images and non-text content

• Keyboard navigation compatibility

• Responsive mobile and tablet design

• High contrast text/background colors

In-Person Accessibility

We understand that accessibility goes beyond the digital space. If you are a customer with mobility needs or other specific requirements, please let us know in advance so we can make suitable arrangements, including:

• Scheduling appointments at times convenient for you

• Providing clear access routes and minimizing obstructions during home visits

• Ensuring respectful, considerate conduct from our team while working in your home

Our team is happy to discuss your needs and accommodate you to the best of our ability.

Limitations

While we strive to meet accessibility standards, we acknowledge that some areas of our website or service process may still present challenges. We are committed to ongoing improvements and welcome feedback.

Feedback and Support

If you experience any difficulties accessing content on our website or require assistance with any aspect of our services, please contact us:

Apex Property Services
Email: apexpropertyservices@ymail.com
Phone: 07515 397869
Address: 11 Arundel Road, Peacehaven, East Sussex, BN10 8SD.

We will do our best to assist you and address any issues promptly.