Privacy Policy

Legal Disclaimer

The information provided on this website is for general informational purposes only and is published in good faith by Apex Property Services. While we strive to keep all information accurate and up to date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the website or the information, products, services, or related graphics contained on the website for any purpose.Nothing on this website should be considered professional advice—including but not limited to plumbing, heating, bathroom, or kitchen renovation guidance. Any action you take based on the information found on this website is strictly at your own risk.Apex Property Services will not be liable for any loss or damage, including indirect or consequential loss or damage, in connection with the use of this website.For specific advice or service needs, we recommend contacting us directly to discuss your individual requirements with a qualified professional.

1. Who We Are

Apex Property Services provides plumbing, heating, and renovation services, including bathroom and kitchen installations. This Privacy Policy applies to all users of our website and customers who contact or do business with us.

2. Information We Collect

We may collect the following types of personal data:

Contact Information – name, phone number, email address, and home address
Project Details – information you provide regarding renovation or service needs
Payment Information – if applicable, through secure third-party processors
Website Usage Data – IP address, browser type, device information, pages visited, and time spent on our site (collected via cookies or analytics tools)

3. How We Use Your Information

We use your personal information for the following purposes:

To respond to your enquiries or provide quotes
To schedule and complete plumbing or renovation services
To manage appointments and communicate project updates
To send invoices or process payments
To improve our website, services, and customer experience
To comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. However, we may share it with trusted third parties when necessary:

With subcontractors or service partners who help deliver our services
With payment processors (e.g., Stripe, PayPal) to manage secure transactions
With legal or regulatory authorities if required by law

5. Cookies and Tracking

We may use cookies or third-party analytics tools (like Google Analytics) to improve site performance and understand user behavior. These tools may collect non-personally identifiable data such as your IP address and browsing patterns.

You can manage your cookie preferences through your browser settings.

6. Your Data Rights

If you are located in the UK or EU, you have rights under the UK GDPR/EU GDPR, including:

The right to access your data
The right to correct inaccurate information
The right to request deletion of your data
The right to object to processing or withdraw consent
The right to data portability

To exercise any of these rights, please contact us using the details below.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, or destruction.

8. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

Apex Property Services
11 Arundel Road, Peacehaven, East Sussex, BN10 8SD.
Email: apexpropertyservices@ymail.com
Phone: 07515 397869